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The Future of Consumer – 2021 APAC predictions

17 February 2021 | Australia
Video – By Kristin Stammer


2020 presented a number of significant challenges with Covid-19 accelerating some of the existing trends in the consumer sector – and we expect to see these issues driving some real turning points in 2021, as our Asia-Pacific Consumer team will explore in this series.

Trust continues to be a major theme for the consumer sector – trust in people, trust in places and trust in products. 

Our latest video is below - stay tuned as we release further videos in the coming weeks.


Episode 1 – APAC Consumer sector predictions for 2021

11 February 2021

Kristin Stammer, Partner, Sydney

In an introduction to our video series, partner Kristin Stammer highlights the areas our Asia-Pacific Consumer team will be exploring as they discuss the trends predicted to transform the sector in 2021.

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Episode 2 – In the crosshairs of enforcement – Competition and consumer law forecast for APAC

17 February 2021

Sarah Benbow, Partner, Melbourne

Adelaide Luke, Partner, Head of Competition, Asia, Hong Kong

Consumer goods are often the focus of competition law enforcement activity, particularly in jurisdictions where the competition law regulator doubles as the consumer protection agency, as is the case in Australia. In this podcast, we take a look at recent enforcement patterns in Australia and across Asia, and consider the trends to come.



Episode 3: Product safety in 2021: class action risk and ACCC activity

26 February 2021

Aoife Xuereb, Senior Associate, Melbourne

In this video, senior associate Aoife Xuereb discusses 5 predictions for product safety in Australia in 2021 from an enforcement and class action perspective. These 5 predictions relate to the following:

  • An increased focus by the ACCC on consumer guarantees
  • Recalls and their relationship with class actions
  • Claims arising in response to COVID-19
  • What we can glean from US class actions in this space
  • Contingency fees in Victoria



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