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CEO Mark Rigotti on how legal operations will enable better and more innovative client service delivery

30 October 2018 | Global
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CEO Mark Rigotti spoke to business journalist James Ashton about the firm's new Legal Operations function and how it will deliver more streamlined and innovative solutions to clients and lawyers.

Herbert Smith Freehills has launched its global Legal Operations function that brings together the firm's legal project management, pricing, legal process improvement, innovation and automation teams into a single unit to provide more effective and efficient services to clients and the firm's lawyers.

The new global Legal Operations function reflects the equivalent functions, where relevant, within clients' in-house legal teams, and creates a single point of access for clients and lawyers in need of these services.

Watch Mark Rigotti in this interview with James Ashton on how Legal Operations is key to accelerating change and offering clients the innovative solutions they need to thrive in today's technology-rich business world.

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