Investors, consumers and other stakeholders increasingly want to hear from consumer sector companies concerning the environmental, social and governance (ESG) impacts of their businesses. However, as more companies begin sharing the positive ESG stories behind their businesses and brands in investor and consumer-related communications, there is a rising risk of class action litigation and regulatory scrutiny challenging whether those representations are true and not misleading, unsubstantiated or exaggerated compared to the realities of the business and its brands.
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