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Physical access and facilities

Assisted entry

If you require assisted entry we recommend you contact the reception before arrival - Tel +32 2 5117450.  Inside the office, if you require further assistance, please come to the reception area on the ground floor and the office operational staff will be able to assist.


There is parking available at the office. Please note you must let us know if you require a parking space in advance of coming to the office. These spaces are allocated and booked on a first come basis.

Next to the lift in the parking area there is a dedicated accessible space available.

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The main entrance, at the front of the office, access is via a side door.

Office operational staff are available for assistance if required.

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Inside the building

All public areas inside the building are level and there are six lifts (as well as stairs).

Accessible toilets

There is a wheelchair-accessible toilet located on the on the ground floor of the building to rear of the main lobby.

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Assistance dogs

We welcome guide dogs, hearing dogs and assistance dogs in the office

Reception desk

The reception desk is located on the ground floor.  Our operational staff welcome any questions you may have and will take any coats, bags etc. that you may want to store while in the office from you on the ground floor at the reception desk.

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Questions / Queires

For any other questions or queries please call the office operational team on +32 2 511740 or alternatively email [email protected]

Our Brussels office